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Space FAQs

GENERAL

Our pre-designed Spaces are a series of interior solutions for every inch of your home, including kitchens, bathrooms, wall storage systems, wardrobes, floorings and furniture. Every Space can be tailored to the shape and size of your home. Our Spaces include all the materials and fit-out products you need to transform your home into something spectacular. To learn more about our Spaces flick over to the Space Introduction page.

By making an appointment to visit our Port Melbourne showroom. Here, you can see all our high-quality products and materials first-hand and be inspired by the different styles of our beautiful pre-designed Spaces. Learn more about how our process works, please flick over to the Space Introduction page.

Of course! One of our experienced design consultants will be here to help you at every step of your journey to achieving your dream home.

All our pre-designed Spaces can be split into single-room projects such as a kitchen or bathroom renovation. Speak to your design consultant about the best solution for you.

You can choose from a range of high-quality finishes and materials for our cabinetries, vanities, wardrobes, and timber floor collections. Samples of all our materials can be found at our Port Melbourne showroom. Here our design consultants can also help you find the best solutions for your tastes and needs. To learn more about our material visit our Material Library.

FANTACI is a design and supply-only business. But we’re happy to recommend licensed tradespeople to install the Spaces you choose, saving you the time and hassle of arranging them yourself. Please contact us for more information.

Orders of our pre-designed Spaces must be placed at our Port Melbourne showroom, where our friendly design consultants can answer all your questions and guide you through our process.

WARRANTY

They sure do. Without limiting your rights as a consumer, we’ve got you covered for up to seven years of repairs and replacements in certain circumstances under our additional product warranties. Warranty periods and conditions vary depending on the product type. Our full Warranty guide can be viewed here.

Our customer service team is happy to help with all your warranty questions and claims. One phone call to us and it’s underway.

DELIVERY

All our orders are delivered by Allied Express to any home or site location in Victoria. Your products will come assembled and ready to install.

Delivery charges vary based on the size, weight and delivery location. Our customer service team will advise an delivery cost and estimated arrival time when you place your order.

For products currently “In stock”, delivery usually happens within seven business days of receipt of your final payment. If the products are in our overseas warehouse, or a product is made to order, delivery may be subject to delay. We’ll inform you when your products arrive in Melbourne and are ready to dispatch from our local warehouse.

You cannot choose an exact delivery time, but delivery will happen between 7:00 am and 6:00 pm, Monday – Friday. We’ll notify you via email when your products are ready to be delivered. Speak to our customer service team when you place your order if you’d like a call when your driver is on the way.

We offer three days free storage from the date agreed as the delivery date. Delivery of products must be received within this time. If products are not taken by this time, storage and administration fees will apply.