Website Security

FANTACI uses Secure Socket Layer (SSL) technology to ensure your shopping experience with us is safe, secure and easy. SSL encrypts and protects the data you send us over the internet. If SSL is enabled, you’ll see a padlock at the top of your browser. You can click on this padlock to learn more about the SSL digital certificate registration. You’ll also notice the location (URL) field at the top of your browser will start with ‘https:’, instead of the normal ‘http:’. This shows you’re in secure mode. We handle your personal information with the strictest of confidence under our Privacy Policy.


Privacy Policy

We work hard to ensure the information on our website is current and accurate. But from time to time, we may need to update or remove statements and representations made on our website.

Our website will usually be available for you to access 24 hours a day, seven days a week. Occasionally, our site will be unavailable while we update it or for technical reasons. Wherever possible, we’ll let you know before any planned outages and do all we can to minimise interruptions. But we cannot be responsible for any delay, loss, or other damage you might experience due to any error or interruption in accessing our website.

We’re dedicated to keeping all your personal information secure. This means we’ll never pass on, sell or swap any of your personal details with anyone. The only times we’ll use your personal information are to identify your orders, send you our monthly newsletter and to personalise your shopping experience with us.

We use cookies to enable you to log into your account and maintain and buy items in your shopping cart. Cookies also allow us to give you a more personalised and enjoyable shopping experience by displaying products that may interest you throughout our product pages. The cookies we send you will only last while you’re browsing our website and won’t be stored on your computer. If you don’t want to receive any cookies, you can set your browser to refuse cookies. But it’s important to note, if you turn cookies off, you won’t be able to take full advantage of our website services.

Whenever you use our website or any other website, the computer on which web pages are stored (the web server) needs to know your computer’s network address so it can send the requested web pages to your internet browser. Your computer’s unique network address is called its “IP address.” This is automatically sent each time you visit a website. Your IP address shows your computer’s general geographic location, but otherwise, it’s anonymous. We won’t keep a record of your IP addresses unless you’ve expressly provided this information to us. In this case, we’ll also record your IP address for security purposes. For example, if you go to the checkout to finalise an order with us, after completing the order form, your IP address will be stored along with a transaction number so we can track your order.

Please do not frame, deep link, mirror or retransmit any part of our website or its content, or quote or use whole or parts of our website or its content in a third-party website without our prior written approval. If you’d like to link to our site, please contact us at hello@fantaci.com.au.

Our website may contain links to other websites owned by third parties such as our partners and supporters. We provide these links for your convenience but don’t endorse these sites’ products or services. When accessing third party sites and using those products and services, you must agree to do so at your own risk.